Dan assessed my clothes washer for problems of shutting down, and flashing lock indicator. He appeared to be methodical, efficient, and made checks to confirm that the electronic control module was the cause of the problem rather than malfunctioning switches for the lock, and motor. I believe he was honest in his assessment, as well as discussion of my options; he was not biased in his presentation of options. I cannot confirm his diagnosis of the problem given that I decided to replace the machine due to cost of the control module, but I am confident he was correct.

"Great and knowledgeable "

Dan came to look at our fridge. He was very helpful with the diagnostics and was prompt in getting back to us with the process of repair. He answered all our questions and his recommendations were well received.